Industrial Engineer​/Customer Support Engineering

Customer Support Engineering - 10

Our client, a Bio Tech company, is looking for a Customer Support Engineering - 10 for their Troy, MI/Sparks, NV location.

• The Industrial Engineer will analyze, design, and improve engineering systems and operational processes related to vehicle development, testing, and validation. The role applies industrial engineering principles, data analysis, and model-based methods to enhance efficiency, quality, reliability, and resource utilization across engineering operations.
• Analyze engineering workflows, testing processes, and system performance to identify efficiency improvements and reduce variability.
• Develop and evaluate analytical models and simulations using MATLAB/Simulink to support process optimization and system validation.
• Support model-based development and verification activities, including MIL, SIL, and HIL testing, to improve validation efficiency and reliability.
• Collect, analyze, and interpret test and diagnostic data to identify trends, root causes, and improvement opportunities.
• Coordinate and support test operations across laboratory, proving ground, and field environments, ensuring effective use of equipment and resources.
• Collaborate with cross functional engineering teams to translate analytical findings into process and system improvements.
• Develop standardized procedures, documentation, and reports to ensure consistency, traceability, and compliance with engineering standards.
• Conduct benchmarking and comparative analysis against internal targets and industry standards.
• Prepare technical reports and presentations for engineering stakeholders to support data driven decision making.

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Automobile Engineering, or a related engineering discipline.
• Strong analytical, problem solving, and data analysis skills.
• Experience with engineering modeling, simulation, and data driven process improvement
• Minimum 3 years work experience
• Premium Skill or Degree
  
  Required:
  
  Yes

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.