Sportsbook Ticket Writer - Full Time (Nugget

Sports book Ticket Writer
- Full Time (Nugget)

Sparks, NV, United States (On-site)

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WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sports book. Do you love interacting with the public? Thrive in a fast‑paced work environment? If you answered yes, keep on reading.

• Provide a top tier level of customer service that encourages customers to come back repeatedly
• Ensure adherence to all rules and regulations set forth by the company and gaming control board
• Become familiar with betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and elevate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and leadership team
• Ensure that all necessary paperwork/documentation is filled out according to company policy and gaming control board standards
• Perform other duties as assigned

• Must have basic computer knowledge (Email, MS Excel, internet, etc.)
• Minimum of 1 year of cash handling experience in a work setting
• H.S. Diploma, GED, or equivalent preferred
• 21+ years of age or older
• Pass a background check
• Obtain a gaming license from the Gaming Control Board and other jurisdictions if necessary
• High level of customer service
• Flexible schedule: nights, weekends, and some holidays preferred
• Present yourself in a professional manner
• Strong written and verbal communication skills
• Ability to do simple math
• Understanding and responsibility to adhere to compliance requirements set by the company and Gaming Control Board

• Must be able to stand for extended periods of time
• Must be able to lift, pull or push 25 lbs.
• Must be able to write for extended periods and twist, bend or reach with no significant limitations

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual's religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

• Job Identification 84520
• Job Category Retail Sports book
• Job Schedule Full time
• Locations JA Nugget
  - Buffet Casino Resort (On-site)