Emergency Communications Dispatcher; Lateral

Emergency Communication Dispatcher

Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan.

People who come to Sparks stay in Sparks. It's more than a job – it's a career that has so much to offer.

Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.

Receive 911 system emergency and non-emergency calls. Dispatch assignments according to established police and fire procedures. Operate various communications center equipment simultaneously.

Applicants must possess the following minimum qualifications to continue in the recruitment process:

• Must be 18 years of age at time of application.
• Education and Experience:
  
  High School Diploma or equivalent and two (2) full years of emergency communications dispatching (or equivalent) experience with a law enforcement agency within the last three (3) years.
• Licenses and Certificates:
  Must possess at time of application a valid typing certificate demonstrating the ability to accurately type forty-five (45) net words per minute.
• Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
• Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.
• Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.

This is a continuous recruitment. Candidates may only submit one application in a 365 day period. Please submit a complete application (including any required attachments) as soon as possible in order to be considered.

Typing Test:
Applicants must attach a valid typing certificate to their application that reflects the candidate's ability to type at 45 net words per minute. Typing certifications may be obtained from a public/private employment agency or school. Certifications must have been obtained within the last 12 months, the test should be a minimum duration of three (3) minutes and the certificate must possess a signature from the certifying agency.

On-line certifications will NOT be accepted.

Emergency Communication Dispatcher Civil Service Exam:
Candidates who meet minimum qualifications will receive an e-mail invitation to schedule the first of a three-part series, Civil Service Exam. Upon successful completion of the first exam, candidates will be moved to the next exam within the series. These exams are self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.

These exams only work on desk top or laptop computers. Tablets and mobile phones are incompatible. Additionally, the Safari browser is not supported on any device. If you do not have access to a desk top or laptop, you can make an appointment with HR to take your test in person.

Candidates who pass the Civil Service Exam will be placed on an eligibility that will be good for up to one year. The department will consider candidates from that list based on rank order as vacancies become available. Those candidates that successfully complete the interview step will move onto the background step.

The background process constitutes a comprehensive Police Department Investigation in which the Police Department runs a State of Nevada and national fingerprint check as well as a Wants/Warrants check to confirm the candidate has no felony or gross misdemeanor arrests without disposition, no felony or gross misdemeanor convictions or to confirm that the applicant is not a fugitive from justice.

If you have any questions, please email hrstaff. The City of Sparks is an Equal Opportunity Employer.