Emergency Communications Dispatcher; Lateral

Job Information

Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! We proudly display Where Community Comes First on the police vehicles, a motto developed by our front lines. While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan.

People who come to Sparks stay in Sparks. It's more than a job – it's a career that has so much to offer. Apply here to start the process.

Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.

Emergency Communication Dispatcher Civil Service Exam:
Candidates who meet minimum qualifications will receive an e-mail invitation to schedule the first of a three-part series, Civil Service Exam. Upon successful completion of the first exam, candidates will be moved to the next exam within the series. These exams are self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.

These exams only work on desk top or laptop computers. Tablets and mobile phones are incompatible. Additionally, the Safari browser is not supported on any device. If you do not have access to a desk top or laptop, you can make an appointment with HR to take your test in person.

Candidates who pass the Civil Service Exam: will be placed on an eligibility that will be good for up to one year. The department will consider candidates from that list based on rank order as vacancies become available. Those candidates that successfully complete the interview step will move onto the background step.

The background process constitutes a comprehensive Police Department Investigation in which the Police Department runs a State of Nevada and national fingerprint check as well as a Wants/Warrants check to confirm the candidate has no felony or gross misdemeanor arrests without disposition, no felony or gross misdemeanor convictions or to confirm that the applicant is not a fugitive from justice.

If you have any questions, please email hrstaff. The City of Sparks is an Equal Opportunity Employer.

Applicants must possess the following minimum qualifications to continue in the recruitment process:

Must be 18 years of age at time of application.

Education and Experience:

High School Diploma or equivalent and two (2) full years of emergency communications dispatching (or equivalent) experience with a law enforcement agency within the last three (3) years.

Licenses and Certificates:

Must possess at time of application a valid typing certificate demonstrating the ability to accurately type forty-five (45) net words per minute.

Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.

Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.

Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.

Receive and evaluate 911, police and fire emergency and business calls. Transfer calls to appropriate parties or create a call to dispatch police and fire units to emergency locations. Receive non-emergency information from callers, personnel, and outside agencies and disseminate to appropriate department or agency or enter calls for service.

Monitor, coordinate, and accurately maintain the status of incidents and personnel and the records of dispatched emergency service personnel and apparatus. Operate computer consoles and computerized phone system for call input, dispatching and continuous updates of suspect information and officer and fire unit locations.

Receive and disseminate information from other law enforcement, fire departments, and emergency service computer networks related to jurisdictional requests for police, fire, or medical assistance, or teletype notices of wanted persons, stolen property, warrants and all points bulletins and maintain confidentiality of information.

Place calls for additional units from other agencies for various mutual aid agreements including specialized fire resources, wreckers, coroners, and registered owners of vehicles involved in accidents based upon incident type, location and need. Handle in-house and radio paging, animal control and other after hours'…