Emergency Communications Dispatcher Recruit

Emergency Communications Dispatcher

Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan.

People who come to Sparks stay in Sparks. It's more than a job – it's a career that has so much to offer.

Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.

Learn to perform a variety of emergency communications dispatcher duties to include receiving 911 system emergency and non-emergency calls, dispatch assignments according to established police and fire procedures, and operate various communications center equipment simultaneously.

This class is entry level. Candidates are expected to successfully complete on-the-job training prior to advancing to the next level.

Applicants must possess the following minimum qualifications to continue in the recruitment process:

• Must be 18 years of age at time of application.
• Education and Experience:
  
  High School Diploma or equivalent.
• Must possess at time of application a valid typing certificate demonstrating the ability to accurately type forty-five (45) net words per minute.
• Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
• Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.
• Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.

Emergency Communications Dispatcher Recruit is expected to acquire knowledge in the following areas during the training phase and maintain throughout employment.

• Receive and evaluate 911, police and fire emergency and business calls. Transfer calls to appropriate parties or create a call to dispatch police and fire units to emergency locations.
• Monitor, coordinate, and accurately maintain the status of incidents and personnel and the records of dispatched emergency service personnel and apparatus. Operate computer consoles and computerized phone system for call input, dispatching and continuous updates of suspect information and officer and fire unit locations.
• Receive and disseminate information from other law enforcement, fire departments, and emergency service computer networks related to jurisdictional requests for police, fire, or medical assistance, or teletype notices of wanted persons, stolen property, warrants and all points bulletins and maintain confidentiality of information.
• Place calls for additional units from other agencies for various mutual aid agreements including specialized fire resources, wreckers, coroners, and registered owners of vehicles involved in accidents based upon incident type, location and need. Handle in-house and radio paging, animal control and other after hours' phone lines.
• Maintain a variety of automated and manual logs, records, files and indexes pertaining to emergency and dispatching activities. Enter, translate, retrieve, update and disseminate information from interstate and intrastate teletype networks. Attend to multiple activities and sources of input simultaneously. Testify in court regarding actions related to events as required.
• Locate warrants served on NCIC and enter/clear missing persons in NCIC. Update new information on computer systems including missing persons, stolen articles, guns and other pertinent information and broadcast all-points bulletins.
• Operate multi-channel radio system. Monitor other…