Case Manager ​/ QIDP

About the Position

Reporting to the Director of Professional Services, the Case Manager/QIDP (Qualified Intellectual Disability Professional) position supports the individuals with intellectual disabilities living in our 24hr Supportive Living Arrangements (SLA). This role implements strategies that support CHR’s mission, follow State and regional agencies’ policies and procedures, and comply with home and Community-Based Waiver Services regulations, in alignment with Person-Centered values and principles of self-determination.

The Case Manager/QIDP staff create progressive learning and habilitation programs based on an individual's assessed needs. This role (to be filled by more than one person) adds necessary capacity to ensure quality case management on behalf of the individuals CHR serves and supports the company's recruitment, retention, and training to support levels of staffing and staff readiness as required by relevant State and regional agencies and successful implementation of learning and habilitation programming.

This is a full-time position with benefits (listed below).

On the rare occurrence that one of the SLA homes experiences a momentary staff shortage in coverage (e.g. someone calls out sick unexpectedly), the Case Manager/QIDP position may be asked to help cover that shift and/or provide transportation for an individual to attend community engagements (e.g. doctor’s appointment, family visit, recreation, etc.). First Aid and CPR certification required.

• Performing tasks assigned to help facilitate the hiring process of new staff members including
  • Conducting interviews and recording candidate scores
  • Support in conducting reference checks to ensure compliance with Nevada ADSD (Aging and Disability Services Division) and federal Medicaid requirements, verifying candidate qualifications and suitability for the role
  • Scheduling new hires for onboarding in coalition with Administration, Lead Direct Support Specialists, and the Front Desk.

• Support the scheduling of staff across all SLA homes, ensuring adequate coverage and adherence to staffing requirements set by State and regional agencies
• Conduct clear and concise training of new hires in the home settings (and ad-hoc support for annual re-trainings in the CHR Office) on topics such as
  • Intellectual and Developmental Disabilities (/DD)
  • PCP Planning, Goals, Implementation & Progress Reporting
  • HIPAA & Confidentiality
  • Incident Reporting
  • Required Documentation and Data Collection, etc.

• Support individuals within CHR’s program to develop personal goals based on their areas of growth, motivation, interest, and skills by assisting them to
  • Develop action/service plans
  • Apply for and obtain community resources, outreach programs, and benefits (e.g., housing, food stamps, Medicaid, etc.)
  • Problem solve and navigate crisis management
  • Coordinate social activities, etc.
• Schedule / attend PCP meetings, quarterly meetings, and other support team meetings, with attendance of informational meetings in the absence/inability of the Director of Professional Services
• Coordinating with CHR Management and Front Desk to
  • Enact and maintain a thorough system of quality assurance compliance
  • Conduct home visits with the appropriate regularity as required for proper program implementation of individual care plans and assessment of healthy, safe living environments
  • Follow up with health / welfare concerns and remediation, as necessary
  • Complete required paperwork for case management billing on behalf of the person served
  • Provide timely, accurate, required, and helpful information to state liaisons as part of their assessment and evaluation of CHR
  • Observe and assess individuals’ responses to support services and interventions through key progress indicators such as satisfaction to revise implemented supports in accordance with any changes in identified needs upon approval of an individual’s support team
  • Monitor and ensure all necessary current information/documentation is present in the home files for state and staff review