Data Center Infrastructure Delivery Manager

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Citizens. Gov Cloud may NOT be accessed from outside of the United States.

• Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Delivering capacity to existing Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve.
• Assisting & managing relationships with external vendors & contractors.
• Liaising with internal teams & management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

• 2+ years of in a data center technology role experience.
• 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience.
• 2+ years of management/team lead function experience.

• Experience installing physical data center equipment such as copper/fiber cabling and racks.
• Knowledge of networking infrastructure topology.
• Certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate).
• Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles.
• Work a flexible schedule including weekends, nights, and holidays.
• Behavioral interviewing and hiring experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.