Network Deployment Technician, DCC Communities

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.

• Scale support of multiple data center locations and manage day‑to‑day capacity management.
• Assist internal customers and external vendors to facilitate smooth project execution directed by Network Leadership and Technical Project Managers.
• Serve as the onsite escalation point from partner teams.
• Support large-scale enterprise class networks, network implementation, and troubleshooting.
• Provide management and support of AWS’s vast network infrastructure, establishing and following best practices and refining operational procedures.
• Lead and provide technical training as the point of contact for the team and partner teams.
• Manage work and priorities through ticketing system workflows to complete customer requests and projects.
• Collaborate with various stakeholders to remove project obstacles.
• Troubleshoot networking, routing, and interconnectivity issues, including patch panels and cords.
• Specify power and cooling requirements and ensure hardware racking/stacking is completed for new equipment.
• Participate in migration, basic configuration, and rollout of new or upgraded hardware.

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds.
• Work in a 24/7 environment, including primary responder rotation and after‑hours support as needed.
• Operate in cramped, elevated, and noisy environments.
• Bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely without limitation.

Travel within and outside of the regional work area is required. You must have a reliable personal vehicle and a valid driver’s license for regional travel, as company transportation will not be provided.

• 2+ years of experience in computer hardware repair, infrastructure cabling, network deployment, data center operations, or technical project management.
• 1+ year of experience in computer networking.
• 1+ year of experience with Linux operating systems.
• Knowledge of network design, protocols, and troubleshooting.
• Experience conducting behavioral interviews and hiring.
• Experience with data center operations: inventory management, hot/cold aisles, security.

• Can work in cramped spaces or elevated locations while adhering to health & safety guidelines.
• Effectively handles customer problem resolution and operates efficiently under pressure.
• Manages work and priorities through a ticketing system.
• Knowledge of cabling infrastructure best practices and methodologies.
• Experience in a data center environment (racking, stacking gear, cable management, hot/cold aisle containment).
• Industry standard certifications (CompTIA, CCENT, Network+).
• Familiarity with network troubleshooting tools, including VFLs, OTDR, and power meters.
• Knowledge of major command line protocols (Cisco IOS, JunOS, GNU/Linux) and common networking protocols (BGP, OSPF).

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