Executive IT Support

Executive IT Support Specialist

The Executive IT Support Specialist is responsible for delivering high‑level technical support to executive leadership within the Aerospace and Defense industry, ensuring seamless access to technology and efficient resolution of IT issues.

• Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
• Install, configure, and maintain hardware and software for executive offices and remote environments.
• Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
• Assist with video‑conferencing setups to ensure seamless connectivity and functionality during meetings.
• Coordinate with other IT teams to expedite resolution of complex issues beyond front‑line support.
• Maintain confidentiality and security of all executive communications and data.
• Train and assist executives in using new technology and software applications.
• Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
• Document and update technical procedures and support actions.
• Assist in the implementation of new technologies and systems for executive use.

Medical, dental, and vision plans; 401(k) with 150% match up to 6%; life insurance; 3 weeks paid time off; tuition reimbursement; and more.

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 5years of IT support experience, with at least 2years supporting senior executives.
• Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
• Certification in CompTIA A+, Network+, or equivalent.

• Experience in the Aerospace and Defense industry.
• Advanced certifications such as ITIL, Microsoft Certified:
  Modern Desktop Administrator Associate, or Apple Certified Support Professional.
• Familiarity with enterprise‑level security protocols and data protection policies.
• Experience with AI‑driven IT support tools and automation.

This position requires the ability to obtain and maintain a Secret U.S. Security Clearance
. U.S. citizenship is required; non‑U.S. citizens may not be eligible to obtain security clearance.

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran, or other characteristics protected by law.