L2 DC Technician

L2 Data Center Technician

Understanding core data center components:

Hands-on Troubleshooting & Break-Fix Skills

Cabling & Documentation Discipline

Must be comfortable working in a rotational shift environment. (No Night Shift)

Job Description/Responsibilities L2 DC Technicians (4-5 Years):

• Perform rack & stack of servers, network devices, and storage equipment
• Handle cabling (fiber & copper) including labeling and cable management
• Support installation, relocation, and decommissioning of hardware
• Troubleshoot a variety of servers and isolate the problem that the server is encountering
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors
• Update firmware on servers to ensure the latest version is installed
• Configure IP addresses and default login credentials on servers
• Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device
• Assist network admins who reach out requesting specific assistance with servers or switch. Also items listed under Level 1 as needed