Data Center Technician, AWS Data Center team

Data Center Technician, AWS Data Center team

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

• Perform server rack installations, hardware break-fix on various components, and troubleshoot network issues.
• Respond to operational incidents that impact service availability and carry out routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services.
• Serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Participate in on-call duties, scheduled maintenance, and change management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help interview, train, and onboard new team members.

• Lifting and moving material up to 40 pounds.
• Working in cramped and/or elevated locations.
• Bending, lifting, stretching, and reaching.
• Standing and walking for up to 8+ hours a day.
• Ascending and descending ladders, stairs, and gangways safely.
• Working in an industrial environment.
• Work shifts longer than 8 hours to support 24/7 operations, including nights, weekends, and holidays.
• Support data centers in various operational stages and travel to established locations for training if necessary.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Must be able to travel more than 50 miles or commute less than 50 miles to active data center sites as required.

• Take ownership of technical issues brought by customers and engage other teams when needed to drive resolution.
• Show a strong aptitude for troubleshooting and problem solving, solving problems at their root and stepping back to understand the broader context.
• Maintain service level agreements through proactive issue detection and reporting.
• Act independently with minimal direction or support.
• Improve effectiveness through process innovation.

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience with computer hardware troubleshooting and repair.
• Can lift and rack equipment up to 40 pounds.

• Work in cramped or elevated spaces while adhering to health & safety guidelines.
• Effectively manage customer interactions during problem resolution and operate efficiently under pressure.
• Manage work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking, stacking gear, cable management, hot/cold aisle containment).
• Experience training and onboarding new team members.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

The base salary range for this position is 30.00 – 54.00 USD hourly. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and options for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .