Food Donation Coordinator - $24.50 - $25.36 to Start (D.O.E

Job Title

At the Food Bank of Northern Nevada, we believe that no one should go hungry, not today, not ever. Hunger isn't just about food; it's about dignity, opportunity, and the power of community. Every meal we provide is a step toward hope, a step toward equity, and a step toward a future where food insecurity is no longer a reality.

We're not just a food bank, we're a movement. A team of dedicated individuals, rowing together, driven by a shared commitment to making a real, measurable impact. Every role here, from warehouse operations to community outreach, is part of a bigger mission, feeding the hungry today and solving hunger for tomorrow through community partnership.

This is not the place to chase titles, clock in for a paycheck, or climb a corporate ladder. This is the place for people who care deeply, work hard, and stand together, because the work we do is bigger than any one of us. If you're looking to be part of a team that values purpose over prestige and collaboration over competition, we'd love to have you on board.

At the Food Bank of Northern Nevada, we don't just feed people, we fuel change!

Come be a part of something greater; we're not just a paycheck!

We are a safety-sensitive, drug free work place

• Valid Nevada driver's license and proof of insurance.
• Pre-employment background check required
  · pre-employment drug screen required
• Achieve Serve Safe Food Safety Certification (within 6 months from date of hire).
• CERES and Meal Connect software proficiency (within 9 months from date of hire)

• Competitive salary
• Health, dental, and vision insurance
• 403/b Retirement savings plan
• Paid time off and holidays
• Training and professional development opportunities
• Friendly and collaborative work environment

• GED or high school diploma.
• Valid NV driver's license and proof of insurance
• Work experience in an office environment and providing customer service.
• 1-3 years' non-profit experience/including volunteer experience.
• Willing to travel within FBNN service area.
• Ability to pass a drug screen (marijuana included), background check and eligibility to be covered under the food bank's vehicle insurance policy.

• Associate or Bachelors' Degree
• Relationships with food suppliers, manufacturers, retailers, producers, growers, packers are strongly desired.
• Experience in the retail grocery industry a plus
• Bilingual in Spanish (written and verbal)

• Be the primary point of contact for FBNN food donors, which includes Retail, Manufacturing, Producers, Growers and Packers.
  · Create and implement onsite donor visitation plans that aligns with the Product Sourcing Plan.
• Create a store donation toolkit for all food donors, including retail chains and manufacturers, to be used when visiting stores and donors.
• Maintain donor activity in Customer Relationship Management (CRM) tool.
• Work with Agency Relations to establish a process for effectively managing all aspects of the Retail Store Donation Program.
• Conduct necessary training for agency pickups at retail stores and insure the reporting of those donations.
• Provide weekly communication and monthly outreach to all grocery rescue retail and food donation partners.
• Audit Meal Connect to verify compliance and take any necessary corrective action.
• Develop a strong working relationship with Operations Department to ensure needs of donor, agencies, and FBNN are being met.
• Take the lead in scheduling food donations that are outside of food drives and work with the Transportation staff to assure on time pickups of food donations.
• Prepare and present reports documenting donations and trends to donors, partners and FBNN internal teams.
• Monitor and report donation progress to store managers, district managers and program coordinators where applicable.
• Review MTD/YTD activity of our food donation partners on a monthly basis with the Director of Food Resourcing.
• Work with the Marketing team to recognize donors where applicable (food bank newsletter, website, direct mail, social media, etc.)
• Provide personal follow up or recognition for retailers in conjunction with Development Department.
• Perform other duties as needed.

• Excellent written, oral, interpersonal, communication, and customer service skills.
• Ability to perform as an effective, collaborative team member within operations/programs and cross-functionally.
• Impeccable ethical business practices.
• Excellent organizational, planning, and problem-solving skills
• Intermediate to advance skills in using Microsoft Office (database, word processing, spread sheet, email, PowerPoint) and utilizing internet search engines, cloud-based services/systems and online meeting platforms.
• Knowledge of or ability to develop proficiency in using such as CERES and Meal Connect.
• Able to communicate complex information clearly.
• Intellectual curiosity.
• Skilled in research and data review, analysis and reporting.
• Active learning, active…