Sales Associate

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a modern, confident, and effortless style for work, everyday, or special occasions. Bonobos is a menswear brand known for pioneering exceptional fit and a personalized retail model. Our customers experience the brands in over 400 Express retail and outlet stores, 50 Bonobos guide shops, and online at  and

Outlet@ Sparks Marina

The Retail Sales Associate is responsible for providing an excellent in‑store shopping experience for customers, including stocking, cleaning, and folding merchandise.

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety.
• Assist with product launch changes according to SOP.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately.
• Resolve customer service issues positively and communicate with management.
• Drive credit and loyalty member programs by explaining benefits.
• Other essential functions as directed by supervisor.

• Education:
  
  High School or Equivalent
• Years of
  
  Experience:
  
  0‑2 years of relevant job experience, minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non‑business hours
• Meets physical requirements

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills with customers, sales leadership, and associates
• Demonstrated collaborative skills and ability to work well within a team

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

Part‑time associates may also be eligible for paid sick leave, public health emergency leave, 401(k) and Roth 401(k) with company match, Express merchandise discount, Learn & Earn incentive program, and voluntary benefits through You Decide.

$12.00 – $19.50 per hour

Applicants must be currently authorized to work full‑time in the United States. PHOENIX does not sponsor work visas. An equal‑opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other term. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.