Brand Ambassador

Overview

Mills Roofing is Your Family-Owned Experts in Mountain Roofing. With over 40 years of exceptional service in the local community, Mills Roofing has become a trusted name in the Reno/Tahoe area, providing expert roofing solutions while navigating the unique challenges of our Tahoe weather. We focus on solving roofing problems caused by snow, ice, and a high-altitude mountain environment. The Mills Roofing family is growing, with a second shop location in Sparks, Nevada.

Our mission is to serve every customer with excellence while keeping our family values at the heart of our operations. We are seeking a Retail Field Marketing Representative to represent Mills Roofing Inc. inside a high-traffic home improvement retail store in the Northern Nevada Area.

This role focuses on customer engagement, education, and appointment setting
, not sales and not roofing labor. As the face of our company inside the store, you will staff a branded display table, engage with shoppers in friendly conversations, introduce them to our roofing services, and schedule free roof inspection appointments for qualified homeowners. This is a performance-driven role ideal for individuals who are confident speaking with people, enjoy interacting with the public, and want to grow within a fast-growing company.

Schedule & Requirements

• Five (5) days per week — weekends included
• Rotating schedule based on store coverage needs
• Minimum of six (6) hours per shift
• Hours subject to management discretion and business needs
• Ability to walk or stand for the entire shift as needed

• Professionally represent Mills Roofing in a retail store environment
• Engage homeowners in friendly, natural conversations
• Educate customers about:
• Roof inspections
• Roof restoration solutions
• Residential roofing services
• Qualify homeowners and schedule free roof inspection appointments
• Accurately collect and enter customer information using company tools
• Track and manage appointments using company software or an iPad (training provided)
• Set up, maintain, and break down the display table as needed
• Meet or exceed daily and weekly appointment-setting goals
• Maintain a clean, professional appearance and workspace
• Report activity metrics and participate in team check-ins or meetings
• Represent the company professionally at all times
• Perform additional duties as assigned as the company grows

• Prior customer service, sales, or outreach experience preferred (not required)
• High school diploma or GED required
• Bilingual candidates preferred (not required)
• Outstanding interpersonal skills and positive attitude
• Strong communication skills and professional demeanor
• Comfortable using an iPad and basic software
• Must be a Nevada resident
• Ability to work in a fast-paced, public-facing environment
• Strong organizational skills and attention to detail
• Reliable, punctual, and self-motivated
• Maintain regular attendance and punctuality
• Ability to follow directions from supervisors
• Work well with coworkers in a team-oriented environment
• Adaptable, dependable, and professional

• Competitive hourly pay plus performance-based appointment bonuses
• Paid training and professional development
• Opportunity to grow within a rapidly expanding company
• Supportive team culture
• A clear career advancement path in the roofing and home services industry

Guaranteed base pay of $ per hour (DOE)

$40 paid per fully completed appointment

High earning potential based on performance

If you enjoy meeting new people, working in a dynamic environment, and being rewarded for performance, we encourage you to apply and grow with Mills Roofing Inc
.