Parts Sales Counterperson II

PAPE’ KENWORTH – SPARKS, NV

PARTS SALES COUNTERPERSON II

Do you love working in a positive, high-energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we would love to hear from you!

Pape’ Kenworth, a premier capital equipment dealer in the West, is looking for an experienced, motivated, and customer-oriented Parts Sales Counterperson II to join our team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work‑life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

As the Parts Sales Counterperson II, you will be the go‑to parts expert for customers looking to maintain and repair their Class 7 & 8 diesel trucks. Whether it’s face‑to‑face at the counter or over the phone, you will play a vital role in ensuring our customers get the right parts when they need them the most. Your day‑to‑day will involve actively engaging with customers to identify their needs and providing recommendations, including identifying complex or uncommon parts.

You will use a combination of product literature, specialized software systems, and your own expert knowledge of parts and diesel trucks to offer timely and accurate solutions. Translating technical details into actionable support will build lasting relationships with the clients we serve. We’re looking for someone who values customer service and is eager to become a reliable partner to our clients.

A positive attitude, attention to detail, and commitment to finding the best solutions will be key to your success.

• 3 or more years of parts counter experience or applicable mechanical/service experience.
• Advanced knowledge of parts inventory.
• Self‑motivation and assertive drive.
• Ability to perform at a high level in a fast‑paced and team‑oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above‑average organizational skills.

$25–30/HR (depending on experience)

Competitive pay based on your skills, training, and experience level.

Outstanding benefits including 401(k) & Roth 401(k) retirement plans with company match; medical, dental, vision and prescription insurance;
Flexible Spending Accounts (Flex Plans); life insurance; short‑ and long‑term disability insurance; employee assistance program; online and instructor‑led training; tuition reimbursement for training programs.

• Progressive vacation plans, sick leave & paid holidays – members receive 80 hours of vacation (first year prorated for new hires based on start date), 0.01923 hours of sick leave for every hour worked, and 7 paid holidays each year. Vacation time increases with seniority.
• Advancement – Pape’ is a dynamic, growth‑oriented organization with a focus on promoting from within.
• Stability and reputation – Pape’ is a family‑owned, fourth‑generation company with over 160 locations, over 4,000 members and 85+ years of experience. Known for stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact – Enjoy an open‑door policy where your voice will be heard and your opinions will matter.
• Training – You will receive training and mentoring to prepare you for your role and continued learning to grow your skills.

THE PAPE’ GROUP MAINTAINS A DRUG‑FREE WORKPLACE AND AS SUCH, REQUIRES CANDIDATES TO SUCCESSFULLY PASS A PRE‑EMPLOYMENT DRUG TEST.