Comfort Advisor Trainee

Job Overview

The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level position designed to provide comprehensive training and mentorship to individuals interested in pursuing a career in HVAC sales. This position is perfect for someone passionate about customer service and wanting to grow their career in a supportive and dynamic environment.

The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level position designed to provide comprehensive training and mentorship to individuals interested in pursuing a career in HVAC sales. This position is perfect for someone passionate about customer service and wanting to grow their career in a supportive and dynamic environment.

During training, you will participate in extensive training to conduct in-home consultations, assess HVAC needs, and recommend appropriate systems and services. You will also shadow experienced Comfort Advisors during in-home consultations to gain hands‑on experience assessing customers' needs, including providing support in preparing presentations and detailed quotes. After graduation, you will be able to…

• Conduct In-Home Consultations:
  Meet with homeowners to evaluate their HVAC needs, perform assessments, and discuss potential solutions.
• Present HVAC Solutions:
  Provide detailed explanations of our HVAC products and services, helping customers make informed decisions.
• Prepare Estimates:
  Develop accurate and competitive pricing estimates based on customer requirements and company guidelines.
• Close Sales:
  Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets.
• Follow-Up:
  Maintain customer communication to ensure satisfaction, address concerns, and provide ongoing support.
• Leverage Leads:
  Work with company-provided leads and self-generated prospects to maximize sales opportunities.
• Attend Training:
  Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends.
• Documentation:
  Maintain accurate records of sales activities, customer interactions, and installation schedules.

• At least 1 year of successful sales and/or customer service experience. Consultative sales experience is a plus!
• Strong interest in HVAC systems and sales.
• Excellent communication skills. Ability to understand and explain technical information in a clear and concise manner.
• A positive, coachable, and driven attitude.
• Willingness to work flexible hours, including evenings and weekends.
• A current and valid driver's license in the state where you will work.

• Competitive base salary with opportunities for unlimited commission as you progress.
• Comprehensive training program to help you succeed.
• Company-provided phone and other essential tools for successful sales presentations.
• Health insurance:
  Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Paid time off:
  Generous vacation, holidays, and sick leave.
• Training and development:
  Ongoing opportunities for professional growth and advancement.
• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Pay Range: $100,000 USD - $110,000 USD

Sierra Air has installed over 30,000 heating and cooling systems in this area since 1986. We’ve earned a great reputation for providing our customers with friendly, reliable service and practical solutions that result in year-round comfort and savings. Honesty, integrity, and excellent customer service is our constant goal and top priority.

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