Lead Technician

Lead Technician

Location:

Sparks, Nevada, USA 89431

Onsite position

Komatsu is seeking a highly skilled and dedicated Lead Technician to join our team at the Sparks, NV location. As a Lead Technician, you will apply your expertise in mechanical diagnostics and repair while leading efforts to optimize repair efficiency and quality. We offer a competitive pay range from $36.49 to $55.00 per hour, along with a comprehensive benefits package designed to support your well‑being and professional growth.

Our benefits include extensive health coverage (medical, dental, and vision plans), Health Savings Accounts, wellness initiatives, a 401(k) plan, employee savings programs, and annual bonuses recognizing your contributions.

Additional perks include generous employee time off, vacation days, holidays, employee and family assistance programs, and ongoing learning and development programs to enhance your career trajectory.

• Maintain a minimum annual repair efficiency of 85%, ensuring high standards of workmanship and consistent delivery of quality repairs.
• Keep rework hours under 3% of billed labor hours by performing accurate initial repairs and thorough testing.
• Adhere strictly to standard repair times to meet balanced scorecard objectives, promoting efficiency and customer satisfaction.
• Prioritize safety by following all regulatory requirements and internal protocols to create a secure working environment.
• Oversee meticulous documentation for all work performed, maintaining accurate records and implementing contamination control measures to safeguard equipment integrity.
• Provide comprehensive and precise repair estimates while delivering outstanding customer service that fosters trust and long‑term relationships.
• Diagnose and resolve mechanical issues utilizing advanced troubleshooting techniques, ensuring repairs are complete and equipment functions optimally.
• Conduct rigorous testing and validation of all repairs and adjustments to confirm reliability and compliance with quality standards before returning equipment to service.
• Apply detailed failure analysis protocols to identify root causes of complex mechanical problems, facilitating effective and timely solutions.
• Provide leadership and mentorship to junior technicians, fostering skill development and promoting a collaborative team environment.
• Continuously seek opportunities to improve processes and repair methodologies to advance operational excellence.

A high school diploma or GED is required; an Associate Degree in Diesel Technology or a related technical field is preferred and highly valued.

At least 5 years of relevant experience in heavy equipment maintenance, repair, or a closely related area, or an equivalent combination of education and experience.

Flexibility to work various shifts and schedules, accommodating the needs of a 24/7 operational environment when necessary.

5+ years heavy equipment technician experience required.

Experience working with Komatsu equipment preferred.

Advanced-level technicians (10+ years of experience) strongly preferred.

Essential

Skills:

• Excellent communication skills to effectively interact with team members, supervisors, and customers.
• Strong customer service orientation with a focus on understanding and meeting client needs.
• Solid proficiency in basic arithmetic and computer literacy for accurate documentation and use of diagnostic tools.
• Demonstrated ability to troubleshoot and resolve complex mechanical and technical issues efficiently.
• Comprehensive mechanical knowledge and hands‑on skills pertinent to heavy equipment repair.

• Mandatory certification to operate forklifts and/or manlifts ensures safe handling of equipment during repair processes.
• Certifications such as MSHA and respirator training may be required to comply with workplace safety standards.
• Candidates must possess a basic mechanics toolset to perform daily duties effectively.
• A valid driver's license is required to facilitate travel between sites or job locations as needed.

At Komatsu, your base pay is one part of your total compensation package. The actual offer will consider a wide range of factors, including experience and location.

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that reflects the communities we work and live in. We believe that our people are part of our shared purpose and are authentic, ambitious, and innovative in our pursuit of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.