Distribution Warehouse Operations Manager

About Life At Pet Smart

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Our Distribution Centers are hiring full‑time associates for multiple roles to support day, night, and weekend shifts. Pet Smart offers four 10‑hour weekday shifts or three 12‑hour weekend shifts. Shifts vary by location.

• 3‑day or 4‑day work weeks
• Bonus eligible
• Health & Wellness Benefits
• 401(k) plan with company match
• Tuition assistance
• Associate discounts
• Paid time off
• Career pathing
• Development opportunities

As a Pet Smart Operations Manager you will work as an integral part of our supply chain leadership team. You'll have the opportunity to work in several areas of the DC such as order fill, replenishment, services, or fish warehouse.

• Lead DC Operations Supervisors who manage teams of up to 30 associates in a behavior‑based performance culture
• Develop talent through everyday performance management tools, systems, and resources
• Oversee daily planning, organization and operation of a distribution center
• Balance workloads as needed to achieve production and delivery goals
• Communicate daily goals, recognition, and areas of focus effectively
• Skillfully lead teams in an ever‑changing environment
• Coach and lead supervisor team to follow policies and safety standards
• Manage talent through interviewing and selecting talent
• Communicate to senior leaders and across the business
• Utilize software, data, and analytics to optimize operations, track production metrics and anticipate and solve opportunities

• Passion for pets and people and the desire to grow a fulfilling career
• 4‑6 years of leadership experience
• High school diploma or equivalent preferred
• Apply basic instructions and procedures and respond to standard requests which may be written, oral, by headset or walkie talkie
• Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
• Comfortable alternating between standing, sitting and/or walking for an entire shift typically 10‑12 hours
• Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, stand‑ups, dock stocker, and pushcarts (proper training and safety standards are provided)
• Work in various temperatures and noise levels
• Must be able to work in a fast‑paced environment where priorities can change quickly

We are delighted you are interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We are excited to hear your story and learn more about you!

Pet Smart is an Equal Opportunity Employer

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. For applicants in our Waterloo, San Francisco, or Los Angeles locations:
Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records in a manner consistent with the law.