Distribution Lead

Scope of Position

The Distribution Center Lead supports daily warehouse operations by coordinating workflow, assisting team members, and ensuring assigned department activities are completed safely, accurately, and on schedule. This role works closely with the Supervisor to prioritize work, communicate operational needs, support training and problem solving, maintain quality and inventory standards, and help drive department efficiency overall. The DC Lead serves as a working lead and point of contact for employees while helping ensure compliance with company policies, safety expectations, and standard operating procedures.

• Perform job duties in accordance with department operating instructions, company policies, and standard operating procedures.
• Review work schedules and department status with the Supervisor to support daily operational priorities.
• Coordinate work assignments and provide directions to employees under Supervisor guidance.
• Coordinate truck arrivals, dock assignments, and daily inventory counts.
• Monitor product movement and staging to ensure materials are properly identified, organized, and kept separate as required.
• Assist with work assignments or reassignments to support efficient use of labor, equipment, and order flow.
• Support employees by answering questions, solving problems, reviewing quality, and assisting with training.
• Keep the Supervisor informed of shipping status, operational issues, safety concerns, and other problems as they occur.
• Establish and maintain effective communication and problem solving within the warehouse environment.
• Report equipment issues or malfunctions to the Supervisor and Maintenance personnel.
• Maintain a clean, safe, and organized work area.
• Coordinate multiple tasks and respond quickly to operational issues.
• Assist the Supervisor with adjusting work procedures to meet shipping schedules and department priorities.
• Analyze and resolve work problems or assist employees in resolving work‑related issues.
• Support efficient department operations in the absence of the Supervisor, within assigned authority.
• Perform other duties as assigned.

• Knowledge of warehouse operations, product flow, inventory handling, and procedures within the assigned area.
• Ability to operate or learn specified warehouse equipment safely and effectively.
• Ability to identify products, parts, labels, packaging requirements, and quality standards.
• Ability to complete required operational records accurately and on time.
• Ability to use warehouse systems, RF scanners, or similar technology as required by the assigned area.
• Prior warehouse, distribution, logistics, or related experience required; lead, trainer, or informal leadership experience preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Strong communication, organization, problem‑solving, and follow‑up skills.
• Ability to work safely, support team members, and model company expectations.

• Leadership
  
  Experience:
  
  Previous lead, trainer, coordinator, or informal leadership experience in a warehouse, distribution, logistics, or manufacturing environment.
• Shipping Operations:
  Prior experience with shipping, dock operations, staging, small parcel, LTL, or outbound order flow.
• Warehouse Systems:
  Experience using warehouse systems, RF scanners, ERP/WMS platforms, SAP, or similar technology.
• Training and
  
  Coaching:
  
  Experience training, coaching, or supporting team members on standard work, safety expectations, quality, and productivity requirements.

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs:
  Growth Mindset, Customer‑Focused Innovation,…