Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package including medical, dental, and vision plans starting on day one
• Paid time off for vacation, holidays, and personal/sick days
• 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and professional growth within the organization
• Tuition reimbursement of up to $5,250 in the first year
• Collaborative and inclusive work environment

• Follow up with current customers to ensure satisfaction and upsell additional services as needed
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service and accurately enter customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
• Problem-solve and find solutions to encourage customer commitment

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales effectively
• Proactive approach to customer engagement
• Education:
  
  Associate's degree or higher preferred

• Experience in a sales or customer service role within the telecommunications industry
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Familiarity with Sales Force or similar customer relationship management tools

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."