Sales Support Specialist

Applewood Freshislooking for a Sales Support Specialist to support the Sales Account Manager and broader sales team by managingaccurateorder entry, coordinating order flow, and providing administrative and customer service support in a fast-pacedfreshproduceenvironment.

• Job:
  
  Full Time Employment
• Location:
  
  Sparta, Michigan (In-Person)
• Schedule:
  
  While aligned with standard business hours, this position requiresflexibilitytorespond and support time-sensitive needstypical of fresh produce sales.

The Sales Support Specialist plays  a critical role inmaintainingtimelyand precise order processing, clear internal communication, and excellent service to customers across retail, food service, wholesale, or broker channels. This role is based on-site in Sparta, Michigan and works closely withboth Washington’s and Michigan’sinternal operations,logistics, and sales leadership.

The ideal candidate is detail-oriented, organized, and thrives in a high-volume, deadline-driven environment. They communicate clearly, enjoy supporting sales teams, and are comfortable juggling multiple priorities. Fresh produce or perishable industry experience is a plus, but strong order entry skills, accuracy, and a proactive, team-first mindset are essential.

• Accurately enter sales orders into customer portals and internal systems, including pricing, delivery instructions, and special requirements.
• Review and verify shipments, pricing, and order details to support sales accuracy and fulfillment.
• Monitor order status and communicate updates or discrepancies to the sales team and customers.
• Serve as a point of contact for customer questionsregardingorders, pricing, and delivery timelines.
• Coordinate with logistics, production, and operations to help ensure orders ship on time and accurately.
• Support the Sales Account Manager with administrative tasks that enhance customer service and operational efficiency.

• Communicate regularly with Sales Account Managersregardingproduct availability, inventory levels, and delivery schedules.
• Assistin reconciling inventory data and reporting inventory concerns to sales and operations teams.
• Help prepare basic sales reports, customer correspondence, and internal documentation.

• Previous experience in order entry, customer service, sales support, or administrative roles; experience in the fresh produce or perishables industry is a plus.
• Strong attention to detail and data accuracy.
• Excellent communication skills (verbal and written).
• Proficiency with Microsoft Office (especially Excel) and comfort learning internal systems.

• Competitive compensation and benefits package.
• Contribute to a dynamic sales team ensuring operational excellence and customer satisfaction in the fresh produce supply chain.
• Opportunity to grow within a collaborative sales environment in the fresh produce industry.

Applewood Fresh is a grower, packer, shipper, and marketer of premium Michigan-grown apples. With a focus on quality, consistency, and strong customer partnerships, Applewood Fresh delivers fresh apples to customers across the U.S.

• First Fruitsis the parent company of Applewood Freshand First Fruits Farms. First Fruits isamulti-regional supply entitygrowing, packing, and shippingapples, pears,andcherries.
  
  First Fruitsisarecognized leader in the apple industry for over 40 years,connectinggrowers and customers through collaboration, innovation, and a commitment to doingwhat’sright for people and the land.