Field Service Technician

Your day, your impact

Roll out at sunrise, stock your service vehicle, and hit the road to a customer site somewhere in the Midwest. You’ll plug into a forklift’s diagnostic port before coffee cools, tune a conveyor’s drive after lunch, and talk a warehouse manager through timelines and next steps before closing out meticulous service notes. Between visits, you’ll sync with our in-house tech support and parts teams to keep repairs moving and customers productive—all while upholding strict safety practices.

What you’ll tackle

Diagnose, repair, and maintain material handling equipment on-site (forklifts, conveyors, pallet jacks, automated systems).Execute scheduled preventive maintenance to prevent unplanned downtime.

Install or assist with commissioning new equipment at customer facilities.

Capture accurate service reports, work orders, and maintenance logs.

Communicate clearly with customers regarding findings, timelines, and technical recommendations.

Follow safety standards and company policies at all times while on customer premises.

Coordinate with internal technical support and parts teams to resolve complex issues.

What you bring

High school diploma or GED; technical/trade school training preferred.
2+ years working with mechanical, electrical, or hydraulic systems (material handling experience is a plus).Strong troubleshooting instincts and analytical problem-solving.

Valid driver’s license and clean driving record.

Willing and able to travel approximately 50% across the Midwest; overnight trips may be needed.

Professional communication and customer service skills.

Capable of lifting up to 50 lbs and working in varied environments (warehouses, distribution centers, and similar sites).Core proficiencies

Mechanical troubleshooting

Electrical troubleshooting

Electrical repair

Reading and interpreting electrical schematics

Equipment installation
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