Part-time Teller

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Sparta, WI, US

At State Bank Financial, our Teller associates are the face of the bank—and the heart of the customer experience. We’re seeking a warm, dependable individual who enjoys working with people and delivering service with accuracy, professionalism, and care.

As a Teller you’ll build relationships, support customers with their everyday banking needs, and represent a team that values respect, community, and excellence. This position requires the selected candidate to work varying 20 hours between 8 a.m. and 5:30 p.m. Monday-Friday with a Saturday rotation.

The Teller presents as the image of the bank and puts a human face on the products and services the bank sells. Maintains a professional and welcoming attitude by providing an exceptional level of service in all customer interactions in an efficient professional, and accurate manner. Maintains and balances a cash drawer and/or vault daily. Identifies the needs of customers when interacting with them and informs them of Bank products and services that meet their needs or refers them to the appropriate associate.

Understands and completes job responsibilities in accordance with federal and state compliance regulations and Bank policies and procedures.

• Engage State Bank Financial clients by welcoming them with a warm friendly smile, pleasant demeanor, using the client’s name, whenever possible, and thanking them for doing business with State Bank Financial according to our Culture of CARE.
• Functions as the bank's primary contact with the public. Provide exceptional customer service in an efficient, professional, and accurate manner to encourage satisfaction with service. This may include processing a variety of transactions including but not limited to checking, savings, loan, credit card transactions, money orders, cashier’s checks, etc.
• Maintains and balances cash drawer and/or vault cash levels daily according to established Bank policies and procedures.
• Recognizes additional customer needs by actively listening to information presented and recommends appropriate products or services or refers customers to appropriate associate for additional assistance.
• Knows and strictly follows all security and internal control procedures. Notifies supervisor immediately of any suspicious activity or questionable transactions.
• Performs assigned duties such as the verification and shipment of currency, processing transactions received by mail, distributing night depository bags, and evaluating large currency reports.
• Knows and strictly follows all security, compliance, regulatory, internal control procedures, policies, and laws. Notifies supervisor immediately of any suspicious activity or questionable transactions.
• Maintains cash counting equipment as needed.
• Perform other duties as assigned.

• Audits reports and compliance regulations including but not limited to Regulation CC, D, DD, E, Privacy, BSA and NACHA rules.
• Processes NSF checks according to established Bank procedures; proofreads, posts, and balances general ledger; generates and balances stop payments for checking accounts, non- posts; proofreads reports to ensure accuracy and for dual control purposes.
• Communicates with customers and associates both verbally and in writing regarding account balances, debits, and credits. Initiates changes to customer accounts and bank accounting records for all corrections identified.
• Researches adjustments and constructs history of accounts as needed; processes and…