Public Safety Telecommunicator (Office Automation) Jobs

Emergency Services Dispatcher

Provide emergency services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.

Provide initial incident command support until responding emergency units arrive on scene.

Identify nature of emergency, level of response required based on local protocols, and provide any additional information to the responding units.

Monitor computerized fire alarm system and other alarm systems such as Joint Capabilities Integration Development System (IDIDS) alarm systems.

Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.

Operate Computer Aided Dispatching (CAD) system, telephones, radios, and station alert systems.

Provide emergency medical dispatching assistance to callers with medical emergencies.

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Within 16 weeks from the date of employment, will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of Enhanced 911, CAD, Land Mobile Radio (LMR), and station alerting software and equipment.

Position is subject to shift work where the incumbent is required to work an alternate, rotating work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).

Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time.

Incumbent may be required to wear a uniform.

Incumbent must pass a pre-employment fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems.

The incumbent is required to obtain and maintain a valid state driver's license.

The incumbent is required to obtain and maintain certification in:
Cardiopulmonary Resuscitation (CPR). Emergency Medical Dispatch based on the program standards at the location assigned

Incumbent must complete the Department of Defense Telecommunicator I and II or equivalent based on the program standards at the location assigned.

Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location.

Incumbent must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses.

Continuous current certification is a condition of employment.

The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements.

This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.

30 Percent or More Disabled Veterans

Current Department of Army Civilian Employees

Current Department of Defense (DOD) Civilian Employee (non-Army)

Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement

Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce

Interagency Career Transition Assistance Plan

Land Management Workforce Flexibility Act

Military Spouses, under Executive Order (E.O.) 13473

Non-Appropriated Fund Instrumentality (NAFI)

Non-Department of Defense (DoD) Transfer

People with Disabilities, Schedule A

Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible

Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible

Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement

Priority Placement Program, DoD Retained Grade Preference Eligible

Reinstatement

Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.

Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. GS-05:

Specialized

Experience:

One year of specialized experience which includes:
1) receiving incoming calls for service and obtaining information necessary to determine the appropriate course of action; and
2) using automated systems to enter, update or maintain service records or other information. This definition of specialized experience is typical of work performed at the next lower grade/level position in the…