Workforce Operations Assistant

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Make more than a Living, Make a Difference

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

• The responsibilities of this position include screening and fielding calls; managing calendars; arranging for meeting and programmatic events; preparing reports, filing and entering data; receiving and directing visitors; word processing; creating spreadsheets and presentations.
• Provides general administrative and clerical support including mailing, scanning, faxing and copying, reserves space, orders refreshments and prepares presentation materials for meetings and workshops as needed.
• Schedules participant intake, orientation, and workshops.
• Establishes and maintains monthly and quarterly reports for both internal and external customers as well as community partners to ensure the timely and accurate flow of information.
• Develops and maintains a filing system; ensures files are organized, accurate, up-to-date, and clearly marked for easy access.
• Ensures quality control by ensuring all documentation is scanned and accurate in the database and/or State Reporting System.
• Conducts follow-up services by contacting participants and documenting current status on a monthly basis.
• Conducts random file audits to ensure compliance with Federal, State and local requirements.

• High School diploma or equivalent required.
• 2+ years of hands on administrative support experience.
• Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook; knowledge of operating standard office equipment; excellent written and verbal communication skills; ability to prioritize projects; strong problem solving skills; good research skills and attention to detail.
• Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

* This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements.

We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Eckerd Connects | Workforce Development

110 Commerce Street

Spartanburg, SC 29306

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Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age,…