Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in North Myrtle Beach, SC. Responsive recruiter replies within 24 hours.

We offer a competitive salary of $40,000.00 - $55,000.00 per year, along with benefits including bonus based on performance, health insurance, opportunity for advancement, paid time off, and signing bonus.

ABOUT OUR AGENCY

With over 11 years at State Farm and more than six as an agency owner, our team of 13 across two locations is known for exceptional service, strong team culture, and deep community ties. We create an environment where people can thrive, with a fully stocked breakroom, agency-paid lunches, holiday parties, and bonuses tied to individual and team performance.

We participate in community events throughout the year, reflecting our passion for giving back. If you’re looking to be part of a growing, high-energy, service-focused team that believes in working hard and making an impact, you’ll feel right at home here.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

We are an equal opportunities employer and welcome applications from all qualified candidates. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.