IT Infrastructure End User Specialist

IT Infrastructure End User Specialist (Onsite) Primary

Location:

Spartanburg, South Carolina

V-Soft Consulting is currently hiring for an IT Infrastructure End User Specialist for our premier client in Spartanburg, South Carolina.

Training (Preferred)

• 6 Sigma / LEAN methodology.
• 5S/6S methodology.

• BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.
• 5+ years of experience demonstrating strong communication skills in IT environments. Strong customer service mindset is required.
• 2+ years of junior leadership experience, mentoring teams or managing IT projects.
• 5+ years of experience managing enterprise end user IT systems, including end user software systems, client virtualization, hardware, and security concepts. Experience in manufacturing environments is preferred.
• Windows 10/11, Active Directory.
• Office 365 product suite, including One Drive and Microsoft Teams Rooms (video conferencing).
• Routers, switches, access points, and firewalls (including rules).
• Laptops, printers, Zebra scanners (Android), radios, and IoT devices.
• Collaboration toolsets (JIRA, Confluence, SharePoint, Microsoft Teams).

• Serve as a subject matter expert (SME) for IT end user systems, including how they interface with cloud platforms (AWS, Azure), storage solutions (SAN, NAS), cybersecurity frameworks (firewalls, intrusion prevention, encryption), and other infrastructure (mobile devices, video conferencing systems).
• Deploy, configure, and maintain IT end user infrastructure components such as laptops, mobile devices, printers, and peripherals.
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives.
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to IT standards and driving skill development.
• Research and evaluate emerging technologies, including automation, cloud-native services, and AI-driven IT operations to drive innovation and efficiency.
• Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
• Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards.
• Manage ITIL processes, including problem and change management, incident response, and configuration management to ensure service stability and operational efficiency.

Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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