Application Support Engineer

Immediate need for a talented Application Support Engineer . This is a 12+months contract opportunity with long-term potential and is located in Spartanburg, SC (Hybrid). Please review the job description below.

Job
-23195

Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Monitor and support production applications.
• Investigate and resolve application incidents and outages.
• Perform root cause analysis and implement preventive solutions.
• Work closely with development, infrastructure, and database teams.
• Support application deployments and production releases.
• Maintain system documentation and operational procedures.

• Must have skills:
  
  - Strong experience in Application Support/Production Support, Linux/Unix, Shell Scripting, Networking (TCP/IP, DNS, SSH), Infrastructure troubleshooting, and Oracle Database (SQL/PL/SQL preferred).
• 3+ years of experience in Application/Production Support.
• Strong experience with Linux/Unix environments.
• Proficiency in Shell Scripting (Bash/Korn).
• Good understanding of networking concepts (TCP/IP, DNS, SSH, HTTP/HTTPS).
• Experience troubleshooting application and infrastructure issues.
• Working knowledge of Oracle Database
  , SQL, and PL/SQL is preferred.
• Experience with incident management, root cause analysis, and production issue resolution.
• Ability to work in a 24x7 production support environment when required.
• Excellent analytical, troubleshooting, and communication skills.
• ITIL knowledge.
• Experience with Service Now
  , Splunk, Control-M, or monitoring tools.
• Exposure to cloud platforms (AWS/Azure) is a plus.
• Willingness to learn Oracle-related technologies and expand technical expertise.

Our client is a leading IT Industry
, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.