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Application Support Associate Manager — Incident & Uptime Lead

Job in Spartanburg, Spartanburg County, South Carolina, 29302, USA
Listing for: Duck Creek Payments
Full Time position
Listed on 2026-09-28
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 78000 - 139000 USD Yearly USD 78000.00 139000.00 YEAR
Job Description & How to Apply Below

Duck Creek Technologies is seeking an Associate Manager Application Support to lead advanced technical support for its software solutions and to coordinate incident response. You will monitor performance, ensure uptime, and work with cross-functional teams to resolve issues while maintaining comprehensive documentation.

The role requires a Bachelor’s degree in IT/CS and 3+ years of relevant experience. Travel is required; locations include Boston, MA, Columbia, SC, or Bolivar, MO with flexible

Consider building your career as a Application Support Associate Manager — Incident & Uptime Lead at Duck Creek Payments.

As a Application Support Associate Manager — Incident & Uptime Lead, you will play an important part at Duck Creek Payments in SC, United States.

We invite applications for the Application Support Associate Manager — Incident & Uptime Lead position located in SC, United States.

Position Requirements
10+ Years work experience
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