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Escalations Specialist — Complex Support & Resolution
Job in
Spearfish, Lawrence County, South Dakota, 57799, USA
Listed on 2026-07-17
Listing for:
Dexian
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
Dexian is seeking an Escalations Specialist to join our Sioux Falls team, with a 6+ month engagement at the Sioux Falls, SD 57104 site. The role combines on-site work with partial remote duties.
You will support escalations, perform complex customer and financial services tasks, review complaints for regulatory flags, and interact with clients to resolve issues using a case management system while adhering to policy standards.
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