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Customer-Focused IT Help Desk Specialist
Job in
Spearfish, Lawrence County, South Dakota, 57799, USA
Listed on 2026-08-27
Listing for:
South Dakota Board of Regents
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Black Hills State University seeks a Help Desk Analyst in the Network and Computer Services department. The role acts as a key frontline IT support contact for faculty, staff, and students, delivering professional service and effective solutions.
The position emphasizes customer service, teamwork, and strong communication, with duties including supervising student staff, maintaining documentation, and supporting campus technology projects.
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