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IT Help Desk Analyst — Frontline Support & Student Tech Lead

Job in Spearfish, Lawrence County, South Dakota, 57799, USA
Listing for: South Dakota Board of Regents
Full Time, Apprenticeship/Internship position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 56000 - 65000 USD Yearly USD 56000.00 65000.00 YEAR
Job Description & How to Apply Below

Black Hills State University seeks applicants for a Help Desk Analyst in our Network and Computer Services department. This position serves as a key customer-facing member of the Information Technology team and requires exceptional customer service, communication, and problem-solving skills. This is a full-time, 12-month role based in Spearfish, SD, with travel and a standard 8:00 a.m.–5:00 p.m.

schedule. Duties include supervising student technicians, maintaining documentation, and supporting

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