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First-Line IT Support Specialist & Training Expert

Job in Spearfish, Lawrence County, South Dakota, 57799, USA
Listing for: Desmet Farm Mutual Insur Co
Apprenticeship/Internship position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 43000 - 55000 USD Yearly USD 43000.00 55000.00 YEAR
Job Description & How to Apply Below

Desmet Farm Mutual Insur Co. is seeking a Help Desk Support specialist to provide first-line contact, support, and resolution for basic IT requests.

The role requires handling incidents via phone, in-person, and digital channels with a focus on excellent customer service and documenting issues for escalation. Responsibilities include account management, user training, and maintaining SLAs while escalating complex problems to specialized teams.

We are seeking a motivated First-Line IT Support Specialist & Training Expert to join Desmet Farm Mutual Insur Co in SD, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the First-Line IT Support Specialist & Training Expert role in the description above.

We appreciate your interest in this position.

Join Desmet Farm Mutual Insur Co and contribute to our ongoing work.

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