Customer Service Representative-Administrative

Join Our Team in Spencer, IA!

Are you passionate about delivering exceptional customer service and looking to grow your career in a supportive and dynamic environment? We're seeking a dedicated individual to join our team in Spencer, IA. This role offers the opportunity to engage with customers, manage orders, and ensure satisfaction in a collaborative setting.

As a Customer Service Representative-Administrative, you will be responsible for:

• Answering telephone inquiries and promoting our products and services.
• Communicating with customers regarding orders and financial account management.
• Generating and processing customer orders and invoices.
• Researching and resolving customer complaints to ensure retention and satisfaction.
• Working within defined customer, geography, or product lines.
• Demonstrating teamwork, accuracy, and attention to detail.

• High school diploma or equivalent.
• Previous administrative or customer service experience.
• Excellent oral communication skills and good listening skills.
• Strong attention to detail and organizational skills.
• Basic problem-solving and decision-making abilities.
• Proficiency in Microsoft Office, Outlook, and Internet Explorer.
• Ability to work in a team environment.
• Professional, courteous, and customer-friendly attitude.

• Ability to multitask effectively.
• Experience working with minimal supervision.

Note: A background check and drug test are required before starting.

If you are ready to take the next step in your career, apply now and join our team in Spencer, IA. We look forward to welcoming you!