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Business Process Optimization Manager

Job in Spencer, Worcester County, Massachusetts, 01562, USA
Listing for: FLEXcon Company, Inc.
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    Change Management, IT Project Manager, IT Business Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Overview

Flexcon is seeking a highly analytical and detail-oriented Business Process Optimization Manager with a proven track record of cross-functional collaboration across IT, Operations, Finance, and business units to align systems and data standards, reduce data discrepancies, and support reliable project planning and execution. The ideal candidate will demonstrate strong expertise in PMP (Project Management Professional) methodologies, project management best practices, and governance frameworks to support strategic decision-making and enhance operational efficiency.

The Business Process Optimization Manager is responsible for leading strategic and operational initiatives within a manufacturing environment, leveraging Oracle Fusion Cloud ERP to improve process integration, efficiency, and data accuracy. This role leads initiatives across core business processes, ensuring strong alignment between operational needs and Oracle Fusion Cloud capabilities. The ideal candidate is a strong leader with solid knowledge of Oracle Fusion Cloud and demonstrated expertise in continuous improvement methodologies, including PDCA (Plan-Do-Check-Act) and root cause analysis tools such as value stream mapping, 5 Whys, and Fishbone analysis.

This position partners across multiple functional teams to advance operational excellence, strengthen data governance, and drive process optimization.

Minimum Qualifications
  • 5-8 years of experience in data management
  • Experience in manufacturing
  • Oracle Fusion Cloud certifications (preferred)
  • Lean Six Sigma Green Belt or Black Belt (preferred)
  • Ability to multitask and manage multiple deliverables and projects simultaneously
  • Bachelor’s degree (IT, Business Management or related)
  • Extensive experience managing projects with third parties (team management, project cost, resources and timeline management, weekly meetings, project leadership reporting)
  • Must have been involved with coordinating integration testing and creating test scenarios
  • Implementation experience including business requirement analysis and gap analysis
  • Ability and availability to travel as dictated by business needs; valid driver’s license, auto insurance and appropriate travel documentation (including passport)
  • Strong communication skills in English (listening, verbal, written, presentation, interpersonal)
  • Exhibits and upholds values of Excellence, Accountability, Teamwork, Integrity, and Inspirational leadership

Preferred Education, Experience and Knowledge

  • Understanding of manufacturing and business processes
  • PMI certification
  • Bachelor’s degree in information technology or related field
Duties and Responsibilities

Project Planning & Execution

  • Define project scope, objectives, deliverables, and KPIs aligned with strategic goals
  • Develop detailed project plans, timelines, budgets, and resource allocation
  • Lead cross-functional teams across sales, operations, finance, supply chain, and IT
  • Ensure successful delivery of projects on time, within scope, and budget
  • Manage projects across Oracle Fusion Cloud ERP process areas
  • Ensure end-to-end integration and data consistency across modules
  • Partner with Oracle Fusion Cloud functional and technical teams to optimize system usage

Manufacturing & Operational Alignment

  • Align Oracle Fusion Cloud processes with manufacturing workflows (laminating, finishing, packaging)
  • Improve production planning, scheduling, and inventory accuracy
  • Drive cost efficiency and operational visibility through ERP utilization

Continuous Improvement & Problem Solving

  • Lead structured problem-solving initiatives using PDCA, VSM, 5 Whys, Fishbone diagrams
  • Implement CAPA and standardize processes to promote operational excellence
  • Identify project risks and implement mitigation actions
  • Manage change requests and ensure proper governance
  • Drive user adoption and change management across departments

Stakeholder Communication

  • Provide regular updates on project status, risks, and performance metrics
  • Facilitate workshops, training sessions, and alignment meetings
  • Act as liaison between business stakeholders and IT teams

Methodologies

  • Knowledge of Lean Manufacturing and/or Six Sigma (preferred)
  • PMP, Agile, or Lean Six Sigma certification…
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