Accounts Receivable Specialist

Accounts Receivable Specialist

Multifab Inc – Spokane Valley, Washington, United States – Accounting/Finance

Summary

The Accounts Receivable (AR) Specialist is responsible for managing incoming payments, ensuring timely collection of outstanding invoices, reconciling accounts, and maintaining accurate financial records. This role works closely with customers and internal departments to resolve billing issues, improve cash flow, and support the overall financial health of the organization.

• Process, post, and reconcile customer payments (checks, ACH, credit card, wire transfers).
• Generate and distribute accurate customer invoices and account statements across multiple platforms.
• Monitor customer accounts for overdue payments and follow up on outstanding balances.
• Communicate with customers via phone and email to resolve billing discrepancies or disputes.
• Maintain customer records and ensure accounts are updated with current contact and payment information.
• Maintain and manage customer tax exemption certificates in compliance with applicable state regulations, ensuring records remain current, accurate, and properly documented.
• Maintain positive relationships with customers, sales and customer service.
• Collaborate with sales, operations, and customer service teams to resolve account issues.
• Prepare monthly aging reports and assist with cash flow forecasting.
• Ensure that all billing and collection activities adhere to company policies, credit terms, and accounting standards.
• Assist in reviewing and processing customer credit applications, ensuring all required documentation is complete and accurate.
• Contact trade and bank references to evaluate customer creditworthiness and assess risk.
• Analyze financial information and credit data to establish appropriate credit limits and payment terms in alignment with company policies and risk tolerance.
• Support month-end and year-end closing processes, including account reconciliations.
• Assist with audits by providing necessary documentation and reports.
• Recommend process improvements to increase efficiency in billing and collections.
• Oversee and take responsibility for financial procedures and records.
• Communicate in a professional, respectful, and courteous manner with all employees, customers, and others with whom we may work.
• Contribute to a successful workgroup and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, high employee engagement, and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals.
• Other duties will be assigned during the course of employment.

• Education:
  
  High school diploma or equivalent; associate's degree in accounting or business preferred.
• Experience:
  
  2+ years of accounts receivable, billing, or general accounting experience.
• Strong knowledge of accounting principles and practices.
• Proficiency in accounting software (e.g., Quick Books, Net Suite, SAP, Oracle) and MS Office (Excel, Word, Outlook).
• Excellent attention to detail and organizational skills.
• Strong communication and problem‑solving abilities.
• Ability to work independently and as part of a team in a fast‑paced environment.

Work is performed in an office environment (constant 67‑100%) and requires seldom (0‑10%) movement into a warehouse environment.

• Sitting:
  Constant 67‑100% – Sit on adjustable computer chair at desk (may stand)
• Standing:
  Occasional 11‑33% – Intermittently stand on tile, carpet or cement floor
• Walking:
  Occasional 11‑33% – Walk among workstations on tile, carpet or cement floor
• Heights/Ladders/Stairs:
  Seldom 0‑10% – Use ladder to retrieve product from shelves
• Twisting at waist:
  Seldom 0‑10% – Twist to lift product/documents
• Bending/Stooping:
  Seldom 0‑10% – Alternate bend/stoop
• Squatting/Kneeling:
  Seldom 0‑10% – Alternate squat/kneel
• Crawling:
  Never
• Reaching Out:
  Seldom 0‑10% – Pick product from shelves and retrieve documents
• Talking/Hearing/Seeing:
  Constant 67‑100% – Talk/hear/see people/English documents/instructions
• Working Above Shoulders:
  Seldom 0‑10%
• Handling/Grasping:
  Consta…