Asset Specialist

We’re looking for an Asset Retention Specialist to support a portfolio of financed insurance policies that have gone into cancellation due to non-payment. This role blends accounts receivable, policy administration, and customer service, with a strong focus on accuracy, consistency, and follow-through in a structured, desk-based environment.

• Manage a portfolio of canceled insurance policies and track outstanding balances
• Coordinate with insurance carriers, MGAs, agencies, and occasionally insured individuals
• Validate return premiums and reconcile balances to ensure accuracy
• Collect outstanding funds through non‑aggressive, non‑commissioned outreach
• Review and analyze policy documentation to identify discrepancies
• Maintain accurate records by entering and updating data in internal systems
• Handle high-volume email communication (~80% of daily work) and some phone interactions

• 1–3 years of experience in accounts receivable, billing, bookkeeping, or entry‑level accounting
• Strong attention to detail with accurate data entry and documentation skills
• Basic Excel proficiency and comfort working with Outlook and Word
• Ability to reconcile balances and identify inconsistencies in financial data
• Analytical mindset with good judgment on when to elevate issues
• Comfortable working independently in a structured, repetitive workflow
• Strong written communication skills with experience in email‑based work environments

If you have an interest in the Onsite – Asset Retention Specialist, please apply now!

Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers