Escalation Specialist
Job in
Spokane, Spokane County, Washington, 99254, USA
Listed on 2026-02-19
Listing for:
Montessoriivyleague
Full Time
position Listed on 2026-02-19
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant
Job Description & How to Apply Below
- Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
- Scheduling and coordinating meetings.
- Providing other organisational support such as ordering supplies and equipment.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
- Scheduling and coordinating meetings.
- Providing other organisational support such as ordering supplies and equipment.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Professional Services, Internet and Telecommunications industry.
- You are organised and have good interpersonal skills.
- You have good computer skills ( MS Word, Excel, Powerpoint).
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder.
- You possess strong analytical skills and are comfortable dealing with numerical data.
- Opening within a company with a solid track record of success
- Role involving team management opportunities
- Flexible working options
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