Patient Care Coordinator

Integrity Rehab Group/Northwest Orthopaedic, a brand partner of Upstream Rehabilitation, is looking for an Office Coordinator to join our team in Spokane, WA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is an Office Coordinator?

• An Office Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Office Coordinators have excellent customer service skills.
• Office Coordinators learn new things – a lot! The Office Coordinator multitasks in multiple computer programs each day.

A day in the life of an Office Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

What experience do you need?

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multi task.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability learn new computer programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 401K + company match

Please do not contact the clinic directly.

This annual salary ranges within the specified amounts depending on experience, credentials, certifications, and other qualifications. Full-time positions may also have the opportunity to participate in bonus programs or other incentive plans.

Washington pay range

$19.50 - $23 USD

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Upstream Rehabilitation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.