Office Assistant Lead - Spokane Gang Unit

Office Assistant Lead (OAL) – Community Corrections Division, Spokane, WA. This full‑time, permanent role reports to the Community Corrections Supervisor (CCS) and provides clerical and secretarial support to the CCS and Community Corrections Officers (CCOs), as well as customer service to supervised individuals, stakeholders and other community members.

• Use specialized knowledge, technical skill, and independent judgment to review court orders and enter and retrieve data from the Offender Management Network Information (OMNI) system.
• Manage files, including set‑up, closing and archiving.
• Maintain a log of weekly caseloads and keep it current.
• Serve as the receptionist to greet supervised individuals (S/Is) and the public, answering questions and directing them to the supervising CCO.
• Answer a multi‑line telephone system.
• Provide backup support and other duties as assigned.

• High school diploma or equivalent.
• Two years of clerical experience that required keyboarding or typing.

• Reliable attendance.
• Respect for confidentiality.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to assist individuals with various criminal backgrounds.
• Knowledge of internal databases.
• Proofreading and error detection in written material.
• Clear communication with staff, supervises, public and stakeholders.

• Prior office‑setting experience.
• Experience with database systems.
• Experience using Microsoft Office programs.

The WA State Department of Corrections (DOC) is an equal‑opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Spokane, WA – 1821 North Maple Street, Spokane, WA 99205.

$3,807.00 to $5,074.00 per month (DOC WFSE Monthly Salary Range 41).