Program Assistant III

Title:

Program Assistant III

VP Area:
College of Arts and Sciences

Department:
Arts & Sciences Dean's Office

Work Schedule:

Fixed daytime hours Monday-Friday

Telework Availability:
Hybrid Available

FLSA Status:
Non-Exempt

Employee Classification:
Regular full-time (staff 30+ hours)

Hours per week: 40

Months per year: 10

Off Months:
June & July

The position develops and maintains strong professional relationships and works collaboratively with a variety of internal and external stakeholders. Performs a wide range of complex administrative and budgetary duties in support of the English, Sociology & Criminology and Women, Gender & Sexuality Studies department members. Will provide direction and support to other administrative support staff and student employees.

• 40% - Administrative Support
• Performs a wide range of complex administrative duties requiring independent judgment and initiative on assignments that are sensitive in nature.
• Perform complex word processing tasks such as merging and sorting, integrating text and graphics, and helping to generate direct mailings, forms, flyers, posters, and other documents.
• Input course data in Banner, create spreadsheet with courses, run error reports, and make corrections when necessary.
• Maintain up-to-date databases and email distribution lists for departments.
• Keep the department websites up to date in collaboration with the Arts & Sciences Web Specialist and assist Chairs in maintaining social media accounts.
• Manages correspondence for department operations.
• Maintains professional and accurate physical and digital records including confidential reports and information.
• Submits and monitors work orders for offices and department members Maintaining and ordering supplies for the offices and equipment.
• Plan, advertise, set-up, monitor, and tear-down of departmental events and meetings.
• Scheduling of appointments, calendars, meetings, travel and other events, including the procurement of logistical needs and posting on social media accounts.
• 30% - Budgetary Support
• Prepare, audit, and process requisitions, expense reports, invoices, contracts and credit card statements.
• Monitor, reconcile, and generate reports on department budgets including all restricted funds.
• Uses spreadsheet and database software to create and maintain various budget and personnel records for each department.
• Assist faculty with travel requests and expense reconciliations.
• Monitor student employee hours/earnings to ensure compliance.
• 20% - Customer Service
• Welcome and greet all visitors with pleasant and professional demeanor.
• Respond and proactively assist with inquires on a multi-phone line system and email communication in a timely manner.
• Proactively works to facilitate communication between visitors and employees.
• Resolves complex and escalated issues.
• Oversees and assigns work and special projects to student employees.
• Additional Duties as Assigned by the Department

Bachelor's Degree or Equivalent Experience

1 year

In lieu of the educational qualifications, candidates may qualify with equivalent professional experience at a ratio of one year of experience for each year of required education.

Proficient in Microsoft Office, Excel, and Word.