Administrative Assistant - Social Work

Working Title

Administrative Assistant 1 – Social Work

Cheney, WA. Anticipated start date: 05/16/2026. Term of appointment: 12 months per year. Full-time (100%).

The College of Professional Programs at Eastern Washington University seeks a team‑oriented applicant for a full‑time Administrative Assistant 1 position with the School of Social Work, based on the Cheney campus. The role coordinates operations for the School of Social Work and its specific programs (Disability Studies, Aging Studies, MSW Cheney, BASW Cheney). In consultation with the Chair/Director and Program Directors, the assistant prepares and implements procedures, interprets policies, monitors budget expenditures, and acts as liaison to local organizations.

The position reports directly to the Chair/Director of the School of Social Work.

• Coordinate program and department operations and support.
• Support Chair and Program Directors in program development and implementation, including accreditation.
• Process student evaluations in the classroom.
• Maintain and schedule the Chair and Directors’ appointment calendar, provide weekly briefings, screen and prioritize incoming email, and act as a confidential liaison.
• Prepare agendas and support meetings, including tracking committee projects and distributing materials.
• Monitor budget statuses.
• Perform other duties as assigned.

• Process paperwork for requisitions, invoices, and contracts.
• Provide routine support to staff on hardware and software use, networking, and setting up computer accounts; refer technology issues to the Office of Information Technology.
• Use school/college‑specific electronic storage to develop, organize, and maintain project documents and files.
• Coordinate office procedures, policies, and forms, interpreting and applying administrative policies.
• Communicate problems and concerns to the Chair of the School of Social Work for action.
• Purchase supplies; screen, prioritize, and distribute incoming mail; answer and direct telephone calls; compose and edit correspondence; coordinate document preparation for travel, purchasing, student employment, and event coordination.
• Perform additional administrative duties and tasks for the School of Social Work and support CHIENE and Spokane programs.

• Lead, facilitate, and coordinate special projects under guidance of the Chair and/or Program Directors.
• Develop informational materials to recruit students, prepare presentations, and conduct recruitment and orientation meetings.
• Attend team meetings; travel occasionally for meetings and conferences.
• Coordinate and manage dissemination of communications.
• Organize and facilitate conferences, including room scheduling, facility payment, and catering oversight.
• Handle all project and event participant contact.
• Assist with School of Social Work and other program events.

• Assist with advising students, staff, and the public regarding the department and programs, acting as liaison to local organizations.
• Assist with advising students, faculty, and external agencies regarding program policies and procedures.
• Coordinate document preparation for travel, purchasing, student employment, and event coordination.
• Represent the program at public, program, and School of Social Work functions; coordinate program information with EWU departments.

• Assist with maintenance and distribution of student contact information.
• Support students with EWU policies and procedures.
• Assist students with registration, record changes, and grade information.

• High school graduation or equivalent AND two (2) years of clerical, office, or administrative experience.
• Solid computer skills demonstrated by two (2) years of successful full‑time work experience using a variety of software programs and working in website development and maintenance.
• Two (2) years of full‑time work experience maintaining both manual and electronic records and files.
• Work experience with demonstrated success in customer service.
• Commu…