Administrative Assistant 3– Workforce Services

Location: Spokane Falls Main Campus Spokane

Department: SFCC Student Support Services

Salary Range: $4,004 - $5,376

Starting salary for this position is: $4,004 (Monthly) Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range.

Each salary step advancement will be approximately a 5% increase.

Spokane Falls Community College, part of Spokane Colleges, serves 6,000 students with liberal arts/transfer and professional technical programs across a 12,302 square mile region in Eastern Washington.

JOB SUMMARY

Under general supervision of the Director of Workforce Services, the Administrative Assistant 3 performs professional-level administrative support for Workforce Services. The position maintains administrative records and tracking systems, schedules meetings and events, prepares and routes documents, tracks budget and purchasing activity, reconciles purchasing card documentation, coordinates Time and Effort reporting materials, prepares routine reports and correspondence, supports hiring and onboarding paperwork, and maintains office procedures and workflow tools used by the department.

This position provides administrative support to the Director of Workforce Services and works with faculty, staff, students, district departments, workforce partners, community organizations, external agencies, and grant‑related stakeholders. The position responds to routine inquiries, routes questions to the appropriate program or department contact, tracks pending items, and follows up on administrative tasks to support timely service delivery.

The position exercises independent judgment in organizing assigned work, prioritizing competing deadlines, maintaining confidential records, preparing documents for review or signature, tracking administrative requirements, and referring policy, budget, compliance, personnel, or student eligibility decisions to the appropriate supervisor or manager.

DUTIES AND RESPONSIBILITIES

Administrative Office Support and Communication

• Respond to phone, email, and in‑person inquiries from students, staff, faculty, community partners, and external agencies; provide routine information regarding Workforce Services office procedures, document submission steps, appointment scheduling, and general service referrals. *
• Maintain shared office calendars, schedule meetings, send calendar invitations, reserve rooms, prepare agendas and meeting materials, take notes when requested, and track follow‑up items from meetings. *
• Prepare, proofread, format, and distribute routine correspondence, forms, instructions, flyers, meeting notices, agendas, reports, and other office documents using Microsoft Office, Adobe Acrobat, email, shared drives, and other district‑approved systems. *
• Route forms, documents, requests, and correspondence to the Director, Office Manager, Business Office, Human Resources, Payroll, Financial Aid, Admissions and Registration, Facilities, Information Technology, or other departments for review, approval, or action. *
• Maintain contact lists, distribution lists, staff schedules, office procedure documents, and routine communication materials used by Workforce Services. *

Records, Tracking Systems, and Reporting Support

• Maintain electronic and paper records for Workforce Services activities, including student support documentation, grant files, outreach records, event materials, attendance sheets, partner contact records, and…