Business Development - Strategic Growth Manager

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Full Time Management Spokane, WA, US

7 days ago Requisition

Salary Range: $90,000.00 To $ Annually

We believe the best work happens when people feel supported and valued. In this role, you’ll join a team that prioritizes "people first" in every decision we make. You will utilize your sales team and growth expertise to develop strategic partnerships and lead market expansion across all regional service lines, backed by a management team and owner who are genuinely invested in your success.

By collaborating closely with internal teams, you will optimize CRM workflows and integrate automation tools to drive operational efficiency. Our team is dedicated and driven, but we always make space for community. Our monthly summer BBQs are a favorite tradition where the entire crew gathers to relax and recharge. If you're looking for an innovative team that respects your time and celebrates your success, you’ll fit right in here.

R&R Heating & Air Conditioning is a local family business and one of the largest HVAC companies in the Inland Northwest. We are dedicated to quality, serving our community, and deeply investing in our team. This is a place to build a lifetime career, not just a job. We support our people with structured training, direct investment, and a strong culture of promotion from within.

• Direct and mentor the sales team to execute targeted outreach, developing new commercial and residential business opportunities.
• Partner with executive leadership to develop strategic growth plans across HVAC, plumbing, electrical, and maintenance agreements.
• Build strategic trust and account plans with contractors, builders, developers, property managers, and realtors to drive referral business.
• Attend networking events and trade associations to expand community presence and discover new avenues for growth.
• Maintain accurate reporting and follow-up activities to ensure sales pipeline accountability and sustainable growth.
• Contribute innovative ideas regarding AI, automation, and customer experience initiatives.

• 5+ years in:
  • HVAC/construction/home services
  • Strategic sales
  • Business development
  • Commercial relationship management
• Strong networking and communication skills
• Experience building long-term partnerships
• CRM and pipeline management experience

• HVAC industry experience
• Proven results within the Inland NW
• Background in construction, home services, or commercial relationship management
• Knowledgeable in identifying or implementing AI and automation tools to improve workflow efficiency.
• Experience working alongside operations, marketing, and service departments to execute strategic plans.
• Skills in managing sales forecasting for long-term profitability rather than just top-line volume.
• Familiarity with Service Titan

• Clear career path and advancement opportunities
• Competitive pay with an Annual Net Profit Incentive Program
• Company vehicle
• CEU and licensing reimbursement
  
  Paid time off and holidays
• Health, dental, and vision insurance
• Kayaks and paddleboards available for employee use
• Employer paid Life Insurance with EAP
• Seasonal event tickets
• 401(k) with company match
• A team-focused culture that values safety, accountability, and growth

Apply today and start your next chapter with R&R Heating and Air Conditioning.