Senior Director, Sales and Solution Development

Senior Director, Sales and Solution Development

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Director of Scientific Support Services Development is a senior revenue leader responsible for driving profitable growth, deepening client partnerships, and commercializing differentiated offerings for the West Coast Life Sciences market. This hands‑on deal‑maker leads the full commercialization lifecycle for Scientific Support Services—opportunity identification, solution development, pricing strategy, deal execution, and renewal expansion. With a mandate for top‑line growth and market leadership, this individual partners across the enterprise to deliver compelling, scalable solutions that generate client and shareholder value.

As Life Sciences companies navigate facility optimization, R&D expansion, and operational transformation, this role sits at the intersection of strategic account management and solution innovation. You’ll shape how JLL partners with the industry's most sophisticated clients.

• Own Revenue Growth: Manage the full revenue lifecycle for Scientific Support Services across assigned Life Sciences accounts, accountable for annual revenue and continuous improvement targets.
• Commercial Leadership: Serve as a strategic advisor to Account Directors, shaping and executing growth strategies from pipeline creation through contract signature.
• Pipeline Management: Drive disciplined pipeline creation, qualification, and conversion, ensuring pursuits advance efficiently and close on schedule.
• Deal Execution & Solutioning: Lead solution design, value proposition development, and pricing strategy to differentiate in competitive pursuits.
• Lead and negotiate competitive RFPs, renewals, and scope expansions, managing change controls and optimizing deal margin.
• Cross‑Functional Partnership: Work closely with Client Growth Sales and Work Dynamics Product & Solutions teams to ensure offerings are market‑ready, scalable, and financially viable.
• Renewals & Expansion: Develop and execute renewal and expansion roadmaps, emphasizing retention, upselling, and cross‑selling of services.
• Risk & Commercial Judgment: Apply robust commercial judgment to balance client value, risk, delivery capability, and profitability; proactively manage commercial risk and swiftly address obstacles to deal closure.
• Solution Scalability: Identify, package, and scale repeatable solutions and best practices to drive growth across the Life Sciences platform.
• Market Intelligence: Stay current on market trends, competitive environment, and client buying behaviors to inform solution and pricing decisions.
• Performance Reporting: Drive disciplined pipeline management, forecasting, and performance reporting for account and executive leadership.
• Subject Matter Expertise: Maintain expert‑level knowledge of Work Dynamics services, JLL Technologies (JLLT), and product offerings to position integrated solutions.

• Bachelor's degree required.
• 10+ years’ experience in commercial, sales, or revenue leadership roles.
• 10+ years’ experience in the Life Sciences sector.
• Minimum of 5 years in solutions development, commercialization, or complex deal structuring.
• Demonstrated ability to close complex, multi‑stakeholder commercial agreements.
• Exceptional executive‑level communication, negotiation, and presentation skills.
• Proven track record of managing a high‑value, multi‑deal opportunity pipeline concurrently.

• Ownership Mindset: Acts like a business owner, accountable for revenue, margin, and deal outcomes.
• Market Leader: Deep understanding of Life Sciences client economics, buying drivers, and…