Program Administrator

About Open Ed

At Open Ed, we’re opening the world to every learner. With over 100,000 students served and growing rapidly, families trust us as a partner to the most precious thing in their lives, their children. Our vision: a future where education is no longer constrained by geography, rigid models, or outdated systems. Our mission: to give every student customized, world‑class education and resources, empowering families and opening millions of doors for learners across the country.

Culture at Open Ed is intentional. It’s defined by what we promote—and what we tolerate. Our latest eNPS (employee net promoter score) of 76 places Open Ed in the top .1% of technology companies. Our values aren't just words; they are non-negotiable principles that guide every decision:

• Customer First – Obsessed with delivering value; we fight tirelessly for our learners and families.
• Hard Choices, Easy Life – Face challenges directly, swiftly, and transparently.
• I Did >
  We Should – Action over theory; bring experiments, not just opinions.
• Learn Out Loud – Share your growth openly; feedback is a gift, ego is the enemy.
• Prioritize Ruthlessly – Excellence in the few critical areas over mediocrity everywhere.
• Fast AND World Class – Speed doesn’t compromise quality.
• Strong Opinions, Weakly Held – Advocate passionately, adjust readily.
• Make Others Famous – Elevate your colleagues, partners, and community.

We're currently accepting applications from those living in: AR, AZ, CO, FL, GA, , IN, IL, IO, KS, MA, MD, MN, MO, MT, NC, NM, NV, NY, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV.

The Program Administrator is responsible for ensuring the successful implementation and ongoing execution of a specialized Open Ed program in Washington with elevated compliance requirements and program-specific expectations. This role serves as the primary owner of program-level fidelity, ensuring that teachers, specialists, and support teams clearly understand and consistently execute requirements unique to the program.

Working under the direction of the Director of Program Implementation, the Program Administrator translates program expectations into day-to-day practice while maintaining deep expertise in state-specific requirements. This role also serves as a key advocate for continuous improvement, elevating insights and recommending product and process enhancements that improve the student, parent, and staff experience.

The ideal candidate combines strong knowledge of compliance and program requirements with the ability to operationalize expectations, support staff, and drive alignment across teams. This role will involve cross‑functional collaboration and requires residency in the state the program serves.

In this role, the Program Administrator will have an immediate impact by ensuring clarity, consistency, and compliance within their assigned program. By supporting staff in understanding and executing program‑specific requirements, proactively identifying risks, and strengthening communication across teams, this role will lead to improved program fidelity, reduced compliance gaps, and a more seamless experience for students and families from day one.

• Owning the implementation and ongoing execution of a specialized program with elevated compliance or program-specific requirements
• Ensuring teachers and specialists understand and adhere to program expectations, policies, and workflows
• Serving as the subject matter expert on state‑specific and program‑specific requirements
• Monitoring program fidelity through data, audits, and regular review of key systems (attendance, engagement, progress, documentation, etc.)
• Identifying compliance risks or gaps and proactively addressing them
• Partnering with the Director of Program Implementation to align program execution with broader system design
• Supporting staff through training, communication, and ongoing guidance related to program requirements
• Collaborating with cross‑functional teams (learning, partnerships, product, operations) to ensure alignment and effective execution
• Elevating trends, challenges, and…