Product Manager

As a Product Manager, you’ll have the opportunity to build and launch new product features that deliver meaningful value for our customers and our organization.

• A successful Product Manager will be the facilitator and planner for all aspects of product management and will drive the activities of the corresponding teams who will build, integrate or enhance any new or existing products in their respective portfolio aligned to the product roadmap using Agile methodology.
• Maximize product reusability and repeatability and focus on revenue growth to enable new logos, strategic client acquisitions, improved customer experience, and teamwork.
• Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross‑functional teams to execute against product milestones.
• Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement.
• Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results.
• Document new features and communicate functionality to end users.
• Actively measure and analyze existing features for opportunities to innovate and improve.
• Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction.
• Demonstrate a willingness to experiment, iterate, innovate, and fail quickly.
• Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future customer experience offerings.
• Provide dedicated product support for the NOAM region, ensuring local time‑zone coverage and alignment with local market needs.
• Support the strategic vision of having one customer experience across our largest platforms.

• Bachelor’s Degree or equivalent experience (business or technical field a plus).
• Minimum 3+ years in a Product Manager or related role.
• Familiarity with product and software development tools, techniques, and agile methodologies.
• Practical Agile experience—actual experience inside an organization in transition for at least 5 years (certifications not required).
• Strong technical skills that enable effective communication and motivation of the development team.
• Strong communication skills with the ability to present product designs, workflows, and functionality to a variety of external stakeholders.
• Experience with Dev Ops, JIRA, PPT, and other relevant tools.
• UX / product development experience with customer platforms (a plus).

The salary range for this position is approximately $110,000 – $130,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.