Manager, Commercial Insights & Strategy; CIS

Overview

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next. As Spokane’s Largest Manufacturing Company, Jubilant Hollister Stier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life changing medicines around the world. We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma.

Jubilant Hollister Stier is proudly part of the global, Jubilant Pharma family.

For the Builders, Innovators, and Doers — This Is Your Place. If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant Hollister Stier, your ideas matter — and your impact is felt globally.

• Immediate impact:
  Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one:
  Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn’t have a waiting period.
• A career you can grow:
  We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement:
  We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader:
  Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

The Manager, Commercial Insights & Strategy (CIS) leads a high-impact team responsible for translating market, customer, payer, and product-usage data into actionable commercial decisions that drive revenue growth, improve product mix, and increase forecast predictability. This role serves as the strategic commercial intelligence engine for the organization, owning long-range revenue and demand forecasts, market size and share modeling, customer segmentation strategy, and incentive compensation governance.

The CIS function provides the commercial inputs into S&OP’s demand phase, while partnering closely with Sales Operations, Finance, and Supply Chain to ensure alignment and execution. The role reports to the Director of Marketing & Customer Experience and operates as an objective, data-driven partner to executive leadership, Sales, Finance, and Operations.

• Own the 5-year revenue forecast, including price and volume assumptions, aligned with Finance and translated to SKU-level projections.
• Provide Sales Operations with revenue and volume targets to support territory-level goal setting and sales planning.
• Own standardized executive commercial performance reporting, including forecast vs actuals, market and share dynamics, variance explanations, and implications.
• Lead development of forward-looking demand forecasts that improve predictability and inform manufacturing and supply planning.
• Own the demand phase of S&OP, partnering with Sales to capture SKU-level product demand and translating commercial inputs into a demand forecast. Provide validated commercial demand inputs.
• Own market size and market share modeling, leveraging competitive financial disclosures, payer/reimbursement data, market intelligence, and internal sales data.
• Develop and maintain dashboards that track market growth, share shifts, and competitive dynamics over time.
• Use payer, reimbursement, usage, and sales data to define and refine customer segmentation strategies, identifying growth opportunities and mix optimization levers.
• Partner with Marketing, CX, and Sales to inform targeting, messaging, and tactical adjustments by segment.
• Own Incentive Compensation (IC) governance, serving as the commercial firewall for plan design, modeling, committee alignment, and quarter-end reconciliation and payouts, in partnership with Sales Ops.
• Lead, develop, and prioritize the work of a high-performing CIS team.
• Establish best practices for modeling, documentation, data governance, and insight communication.
• Other duties as assigned.