Strategic AI CSM Drive Adoption
Job in
Spokane, Spokane County, Washington, 99254, USA
Listed on 2026-09-06
Listing for:
Reed Technology
Part Time
position Listed on 2026-09-06
Job specializations:
-
Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Lexis Nexis Legal & Professional is seeking a Strategic Customer Success Manager to own post-sale relationships for high-value AI customers. You will guide adoption, drive expansion opportunities, and act as a trusted advisor across client organizations.
Responsibilities include onboarding, health checks, and cross-functional collaboration to shape product roadmaps and maximize customer value in a fast-evolving AI landscape.
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