Family Navigation, Youth & Childcare Coordinator

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

World Relief seeks a Family Navigation, Youth & Childcare Coordinator who supports refugee and immigrant families by providing comprehensive family navigation services while coordinating youth programming and program-based childcare. This role works across the early childhood-to-youth continuum, supporting families with school readiness, child development, youth engagement, and safe childcare access while caregivers participate in educational and integration services. This position integrates direct family engagement, youth program coordination, and childcare oversight, ensuring culturally responsive, trauma-informed, and developmentally appropriate services.

The role supports Early Refugee School Impact (Early RSI) and education-based programming in compliance with grant requirements, cooperative agreements, and World Relief’s mission, vision, and values.

ROLE & RESPONSIBILITIES:

• FAMILY NAVIGATION & EARLY CHILDHOOD SUPPORT
• Provide intensive, relationship-based family navigation services to refugee and immigrant families with children from birth through age five, in alignment with Early Refugee School Impact (Early RSI) grant objectives.
• Conduct comprehensive family intakes, eligibility screenings, and ongoing needs assessments focused on school readiness, early learning, and child well-being.
• Develop and maintain individualized Family Navigation Plans that identify goals, strengths, barriers, and progress related to early childhood development and successful entry into formal schooling.
• Support parents and caregivers in understanding the U.S. early childhood and education systems, including expectations for kindergarten readiness and family engagement in learning.
• Administer, explain, and assist families with developmental screenings (including ASQ and ASQ:
  
  SE as required), ensuring timely completion, documentation, and follow-up.
• Identify developmental concerns and coordinate appropriate referrals to early learning and intervention services, including Head Start, ECEAP, licensed childcare, early intervention providers, and specialized support services.
• Promote parental engagement and capacity-building by modeling age-appropriate activities, encouraging home-based learning practices, and reinforcing caregiver confidence as a child’s first teacher.
• Coordinate services and communicate with education providers, service partners, and internal staff to reduce barriers to access and promote continuity of care.
• Advocate on behalf of families to address challenges related to enrollment, attendance, transportation, language access, and system navigation.
• Maintain accurate, timely, and compliant client case files, service records, and progress notes in accordance with Early RSI grant requirements, cooperative agreements, and World Relief policies.
• Track and report family engagement activities, referrals, screenings, and outcomes to support program monitoring, evaluation, and grant reporting.
• Facilitating Weekly Play and Learn sessions with refugee community groups

• YOUTH PROGRAM COORDINATION & IMPLEMENTATION
• Plan and facilitate monthly culturally responsive youth programming that supports academic success, social-emotional development, and integration.
• Prepare weekly activity outlines and structured programming aligned with education services.
• Track attendance and participation outcomes.
• Foster a safe, inclusive, and developmentally appropriate environment for youth participants.

• CHILDCARE COORDINATION & COVERAGE
• Coordinate on-site childcare for adult education classes, workshops, and community programming daily.
• Ensure a minimum of two (2) approved childcare personnel are present at each session and maintain required supervision ratios.
• Arrange substitute childcare coverage as needed.
• Personally provide childcare coverage if no substitute is available to ensure program continuity.
• Oversee sign-in/sign-out procedures and ensure adherence to child protection policies.
• Document staffing coverage and report safety concerns as required.

• COMPLIANCE, DOCUMENTATION & COLLABORATION
• Ensure compliance with child protection policies, Early RSI requirements, and organizational procedures.
• Maintain timely and accurate documentation across family navigation, youth programming, and childcare coordination.
• Support grant data collection and reporting processes.
• Collaborate with internal teams, volunteers, and…